Fabric Covered Furniture Warranty
Leather Chairs, Sofas and Suites
We know you take pride in making sure your home is a reflection of your personality. You spend ages searching for the perfect relaxing spot for you and your family. But, we know accidents can happen, from spilling your coffee to your new furniture becoming your pet’s favourite chew toy.
When this happens you want to be able to save your new investment. Our upholstered furniture warranty can do just that.
From under £100 for 5 years cover
What We Cover
Accidental damage
Structural defects
Damage caused by children and pets (limited number of claims)
Broken seams or zips
What We Don’t Cover
Damage caused before or during delivery
Fire or flood damage
Fabric fraying and lost buttons
Commercial Use
More of what is covered
Our cover protects your sofa against:
- Food and beverages;
- Ink, paint and dye;
- Human and pet bodily fluids;
- Cosmetics, soap and shampoo;
- Wax and wax polish;
- Glue and superglue;
- Dye transfer from clothing and newspaper print;
- Acids, bleaches, caustic and corrosive solutions and substances.
Structural defects to fabric or leather furniture following the expiry of the supplier’s warranty caused by;
- Defects to frames caused by breakage or becoming warped;
- Defects of mechanical, electric recliners and components;
- Bending and breakage of metal components;
- Broken zips, castors, and buttons;
- Separation of seams and stitching;
- Lifting or peeling of the hide on leather furniture;
- Loss of resilience to foam and fibre interiors.
Accidental damage on fabric or leather furniture caused by:
- Rips, tears, burns, scuffs, scratches and punctures.
- Accidental damage includes damage caused by pets.
For more information view all of the policy details here.
Further Exclusions
Our cover excludes:
- Any damage (structural or otherwise), soiling or staining caused:
- To insured items used for rental / sublet or commercial purposes, or furniture in storage or transit;
- By the failure of plumbing, drainage, electrical or central heating systems including leaking radiators or pipes;
- By or resulting from abuse, neglect, violence or vandalism;
- By fire, fire damage, smoke, ash, flood, wind, lightning, the act of sunlight, oxidisation, or any other natural disaster
- By any other cause not specifically mentioned under “What is Covered”.
- Removal of odours even when caused by a stain;
- Stains & damage that is consistent with wear and tear
- Stains & damage or anything that happens gradually including dye transfer;
- Fabric failure, including fraying & lost buttons;
- The cost of replacing your insured item in the event of staining or damage to arm caps or scatter cushions;
- Fading, effect of sunlight or non-colour fast materials
For more information view all of the policy details here.
Fabric Covered Furniture Warranty FAQs Answered
How long does the policy last for?
Our policies are available from 3 to 5 years cover.
How do I make a claim?
All of our claims are handled by a dedicated team at HOMESERVE FURNITURE REPAIRS. You can contact them on 01384 473017. They will help to guide you through the process from start to finish.
Does it matter where I bought my sofa from?
It does not matter which retailer you bought your sofa from as long as the sofa is brand new. You will need all of your original documents in the event of a claim, but not to take out a policy.
Can I buy a warranty for a second hand sofa?
Unfortunately we cannot offer policies on sofas that are bought second hand.
What’s Excluded?
Key exclusions of the policy include:
- Gradual wear and tear
- Any instances of damage cause before the sofa has been delivered to you
- Commercial use
- Pet damage which is extensive and/or not a single incident
- Damage as a result of flood, fire or sunlight
A full list of exclusions can be found in the Policy Wording.
How many times can I claim on a policy?
There is normally no limit to the number of claims you make make on the policy, but please read the Terms and conditions carefully.
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